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Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-Grays: Non OJEU
1. Title: GB-Grays: Non OJEU
2. Awarding Authority:
Thurrock Council
Procurement Services, Civic Offices, New Road, Thurrock, RM17 6SL, United Kingdom
Tel. +44 1375652207, Email: Procurement@thurrock.gov.uk, URL: www.thurrock.gov.uk
Contact: Beverley Locke, Attn: Procurement Services
3. Contract Type: Services
Sub Type: Other services.

4. Description: Customer services. Thurrock Council has a housing stock of approximately 10,000 dwellings. The Council regularly consults with tenants to gain valuable feedback regarding repairs, work completed on the Transforming Homes Programme, leasehold services, general tenant satisfaction and satisfaction with the sign up process for new tenancies. This valuable feedback allows us to assess the performance of both Contractors and internal teams within the housing service.

Thurrock Council is seeking to appoint a single, suitably qualified and experienced Service Provider, who has experience with carrying out telephone surveys for Housing related services.
5. CPV Codes:
79342300 - Customer services.

6. NUTS Codes :
UKH32 - Thurrock

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Thurrock,
8. Reference Attributed by the Awarding Authority:
9. Awarded to:

Kwest Research Ltd
2nd Floor, Towers Building, Tower Business Park,, Didsbury, Manchester, M20 2SL, United Kingdom
Tel. 0161 448 1388, Email: john.mccusker@kwest.co.uk, URL: www.thurrock.gov.uk
Attn: John McCusker
Value Cost: 134,500
Is Awardee likely to subcontract?: No Awarded to SME?: Yes
10. Date of Contract Award: 01/08/2017
11. Number of Tenders Received: 8
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=273262649
TKR-2017814-PRO-10835500
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/09/2017
Period of Work End date: 31/08/2021
Award Criteria:





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